myACPNY

AdvantageCare Physician, P.C

About this app

At AdvantageCare Physicians we care for the whole you. That’s why our myACPNY app features a variety of tools to help manage your overall health, anytime and anywhere.
By logging in to myACPNY you can:

• Securely message your provider and Care Team anytime you have questions. It's the perfect way to keep in touch!
• Schedule your own appointments. Use our easy online appointment scheduler to make regular or follow-up appointments with your primary care provider and certain specialists.
• Conduct virtual visits. You will need a myACPNY account in order to conduct a virtual visit with one of our providers (for many appointment types).
• Express Check-In. Verify address and contact information, medications and allergies, and pay your co-pay all prior to your appointment.
• Make online payments and review paperless statements. Homepage notifications show your outstanding balance which you can now pay online with your credit card. You also have the ability to pay your copays and sign up for paperless statements.
• Request prescription renewals. Simply log into your account, click on the medications that you need refilled and your Care Team will take care of the rest.
• Get referral authorizations as soon as they're ready. No more waiting for them to arrive in the mail!
• See your test results. They're online for you to review! (In some instances, your Care Team may want to discuss certain results with you before making them available in myACPNY.)
• Review your health history and check your annual screenings.
• Manage your family's health. You can even link your family's accounts and keep everyone on the same page.

Ratings and reviews

Difficult to update Information! you can't update your address and if you forgot or updated your password, you will need to call tech support; so you can log in again. Really hard to find a referral letter and even the tech support department doesn't know how looks the app for the customer, so they just guided me for two steps and transferred me to costumer service. I felt like guided by a person that is blinded like me in terms of the functionality of the app.

The app and features are comprehensive, clear-cut and user friendly. The internal communication process is thorough, at times lacking. There is no ability to forward inquiries/msgs or reference them. Not a show stopper, I am pleased with the app.

I use to be able to log in with my biometrics. All of a sudden the biometric feature does not work. For some reason when I try to scan my biometric, the app keeps giving me an error message. I tried troubleshooting through my Samsung pass,but the app is not there. I tried removing the app and reinstalling it and still get the same error message.

What's new

New Version Update