
Alyssa Ramos
This app is so frustrating to use. Every time I log in, it says wrong password. I try to reset the password, click on the link, but the reset page shows up for 2 seconds then goes back to the map. I installed this app to use the map of available chargers but whenever I scan the QR code at the station, the app pops up & forces me to use it, where I can't log in. Only way to charge is to delete the app, so the payment portal pops up on the browser, not the app

Bill DeGraffenreid
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I find this app to be less user friendly for home charging than what I originally had with charger. I don't like not being able to estimate cost with time of day. also, when charging and it hits end of charging window while not finished it often triggers a fault that requires full reboot (circuit breaker reset). That's a big problem if I don't notice the fault and return to an uncharged car. update: once again need to reset with shutting off the circuit breaker.
Epic Charging
July 20, 2026
Hi Bill, thank you for the feedback! We'll pass your cost estimation suggestion to our dev team. Regarding the charging window fault — this may be hardware-related, which is outside our control as a SW provider. Please reach out to support@epiccharging.com with your charger details so we can help!

Brian Henley
I was recently forced to switch to this app for my home charger. The user interface is barebones and missing features you would expect in a charger app . Notably, there's no ability to change or reset your password. There's an option to allow notifications but the category of notifications is unknown and so far I've gotten no notifications. Specifically, I'd like to know when my cars start/complete/stop charging. Also, no ability to store car info/distinguish between data for multiple cars.
Epic Charging
March 19, 2026
Thanks for the detailed feedback! Password reset, clearer notifications & multi-car support are on our radar. Charging start/complete notifications are already available — we'd love to help you set them up! Reach out at support@epiccharging.com. We're improving the app and hope to earn those extra stars! ⚡