[Important Notice]
○ Troubleshooting Guide for Cases Where the Update Check Button Is Not Visible or Installation Fails
- Please try again after clearing data and cache in Device Settings > Applications > Google Play Store > Storage.
Thank you for always using Post Office Financial Services.
You can use fast and convenient Post Office Financial Services services anytime, anywhere through Post Office Banking (Itta Banking).
All transaction information is encrypted to prevent tampering and is transmitted securely.
■ Important Notes
- Smart Banking services cannot be used on devices with a modified (rooted) OS.
- Data charges may apply depending on your mobile carrier's rate plan.
- The Post Office will never request the full number of your security card.
- Do not save your security card as a file, such as by photographing it or entering it into an app.
We have revamped Post Office Banking to provide convenient, user-centric financial services.
■ Design Renewal
- Customer-centric UI and menu reorganization
- Improved service accessibility
■ Enhanced Customer Convenience Services
- Launch of Post Office Smart Corporate Banking
- One-stop service registration for account/card opening and Post Office Banking via Mobile Subscription Center
- Addition of a favorites feature for frequently used menus
- Introduction of new fund purchases via Post Office Banking
- Personalized fund product recommendations via Robo-advisor
- Provision of Post Office Banking (Personal) in 7 languages
- Comparison and planning of Post Office products through the Financial Product Mall (Deposits/Insurance/Funds/Cards)
- Provision of My Page (My Home) to view your financial information at a glance
- Addition of account aliases and primary account designation features
- Addition of large font transfers and security image designation features, etc.
■ Enhanced Accessibility and Security
- Implementation of simple biometric authentication (fingerprint)
- Support for simple PIN login
- Support for automatic SMS verification code entry
We will continue to strive to provide optimal services and ensure safe financial transactions for our customers. ■ Guide to Permissions and Purposes for Using the Post Office Smart Banking App
- Storage (Required): Verification of OS tampering (rooting) and storage of certificates, etc.
- Phone (Required): Verification of phone numbers and devices, etc.
- Location (Optional): Finding Post Office/ATM locations (requesting in-person consultation), etc.
- Camera (Optional): Scanning utility bill QR codes (needs to check if ID verification is required), etc.
- SMS (Optional): Automatic input for additional SMS authentication, etc.
- Address Book (Optional): Searching for phone numbers to send SMS after remittances or transfers, etc.
* Access permissions are divided into mandatory and optional permissions. While optional access permissions may restrict some related functions, you cannot use Post Office Banking if you do not allow mandatory access permissions.
* On Android versions below 7.0, all permissions may be applied as mandatory access permissions. In this case, you must upgrade your OS to 7.0 or higher, uninstall the Smart Banking app, and reinstall it to configure optional access permissions.
Meet the new post office deposit.