MyEquity by Equity Residential

Equity Residential LLC

About this app

A resident tool for submitting rent, service requests, and meeting neighbors

Ratings and reviews

Final: Thank you for responding.. After a few days of crashing at login the app resumed normal functionality. Secondary: Still crashing. Initial: Had worked fine for months. Two residents with two different devices and logins. Then all of the sudden today, able to login, but as soon as the home screen appears, the app crashes/closes. Same for both logins. Uninstalled/reinstalled and the issue persists.

Rather clunky from a ux standpoint. Breaks all the time. Doesn't let you log in half the time. Takes far too long to process login so it times out. The loading screen is stretched and pixelated, not high enough resolution so it looks low quality. Service options don't allow for an 'other' option. The other app just looked more polished.

What would make this app great is a much more user-friendly/streamlined login process. For the Android app, there's no biometric option (fingerprint, face recognition). It would be nice if there was at least an autofill option if I save the password. Right now, I have to type my password every time I use the app. If the app had at least one of these features, I'd give 4 stars. If it had both, I'd give 5.

What's new

General fixes and security improvement.