Product Information Assistant

1K+
Downloads
Content rating
Everyone
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About this app

Powered by state-of-the-art artificial intelligence, Ericsson Product Information Assistant answers questions about Ericsson Radio System hardware products. For example how to install a hardware unit, what tools to bring to site or what dimensions a unit has.
For example questions ask the assistant
""Help me"" or ""What questions can I ask?""

To be able to use the assistant, you need an Ericsson email and password.

You also need to request access specifically to the assistant :
• Customer users request access on Extranet support page.
(Customer companies must be onboarded before their users can be granted access.)
• Ericsson employees and consultants having signum starting with "E..."can request access in My Support & Services
• Partner users having signum starting with "Z..." or "X..." need their Ericsson contact person to request access in My Support & Services
Updated on
Nov 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit
Data can’t be deleted

What's new

• Answers from 3GPP specifications (available to Ericsson personnel only)
• Bug fixes