
Declan Stanley
Almost impossible to find charge points on map. I'm pay-as-you-go. Both app and charge point told me car was charging. I came back half an hour later to find no charge added to car. Only once I disconnected from charge point did I get an email saying I had insufficient funds. Would have been nice to have been told this at start of charging rather than being told car was charging for half an hour when it wasn't!!!!
19 people found this review helpful
Hi Declan - you can turn on notifications that lets you know start/stop charging and billing information. Hopefully this will overcome issues like this in future.

Frederic Meyer
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The app is very handy at ESB chargers, as it allows you to control the full charging experience with a few click and 2 swipes. You don't need a card or anything. Sometimes the app (or charger, not sure) can get confused and stuck when the swipe on the app and plugging of the cable are not made in the right order. What it needs now is a notification for overstay: When the time limit is close, the app should send a reminder because it is easy to forget about the 45 minutes.
4 people found this review helpful

Anne Kelly
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Couldn't register my car, had to phone them to get them to do it manually. (Which a very nice man did) Now it won't work on data, no matter what settings I change or tweak on my phone or on the app.(All my other apps work) Tried ringing customer care. Same very nice man told me to complain to my server provider, despite the fact that all the other apps work perfectly at the same locations. Useless app!
11 people found this review helpful