CyclePay - Laundry App

ESD Inc.

About this app

CyclePay is the new app name. Previously known as "My Laundry" and "CyberLaundry".

IMPORTANT: ONLY WORKS IN PARTICIPATING LAUNDRY LOCATIONS.

You can view your account balance, add funds and start cycles on washers and dryers in your laundry room. You can also view real-time machine status and send service requests if needed.

***For any service related issues, problems starting machines or to request a refund, please contact your laundry location management office directly.

Ratings and reviews

worst laundry app I've ever used. You cant put in exact change so you can only preload with a set amount of money. The most unfriendly user interface. I work in the tech industry and it took many tries to set up an account (all just to have no choice but to get charged extra by preloading more money than needed). If youre not familiar with technology, youre not going to be doing laundry. its that simple. this app is the worst.

this company is t h e worst of the worst. I have asked them to resolve our issue multiple times over the last year and they do absolutely nothing. The machines will not allow us to pay with a credit card, the credit card slot is there, but it will not put the charge through, gives a communication wifi error. and it is too complicated going through the app. They a re totally unresponsive. I am going to put in a complaint with the BBB about them, because I am so disgusted.

As others have said, there are constant issues connecting to the machine(s) (literally resting my arms on the machine I'm trying to fund). My BIGGEST issue is the money that goes missing from my account (in addition to getting charged without a cycle running). It's usually small amounts ($0.25 - $0.75), but it adds up and it's theft. Compounding this issue is the fact I'm not able to see anything beyond the ~30 most recent charges to get the total amount that's been stolen.

What’s new

Minor bug fixes and enhancements