
Bowie Lim
Not user friendly, terrible experience. I bought and downloaded a couple of ebooks on my account. Initially I was able to access the books without any issue, but just today the books were no longer accessible with an error message stating 'Error Decrypting Key - decryptHtmlfile'. Not to mention, the books offered on this site is just terrible, low quality and limited. I have to say this is just disappointing...
9 people found this review helpful
Xentral Methods Sdn. Bhd.
October 4, 2021
Dear user,
Can you follow the guide below:
1. Uninstall and reinstall the apps
2. Click on "My Library" and tap on the book cover
Should the issue still persist, kindly send us the screenshot of the error to info@e-sentral.com.
Our technical team will assist you on this matter.

A Google user
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I've paid for a book that is unreadable, the content is completely cut off. I've sent a ticket to customer support, who closed the ticket saying the issue has been fixed, but nothing has changed. Instead of replying on the Google store, I've already sent you all the information three time, so please do your job and work on your ticket issues.
17 people found this review helpful
Xentral Methods Sdn. Bhd.
November 1, 2019
Dear user,
We are very sorry for the experience. Can we get your username, email address and the screenshot of the error so that the technical team can assist you on this. You may send it to info@e-sentral.com.
Again, we are truly sorry for inconvenience caused.

Iella Yllasville
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1) The user interface is laggy and not user friendly at all. It's not intuitive to use like other ebook apps. 2) PLEASE add the function to read on desktop, it is so hard to do my research using the mobile app. 3) There is no function to even search through the book, or jump to specific pages. This book is THICK and i had to manually scroll through the chapters just to find that one topic I'm looking for. PLEASE improve these aspects, and add option to read on desktop. Wasted my time, I couldn't find my academic textbook in the library and thought getting it in ebook form would be easier to read, turns out it's actually easier to just borrow another similar book from the library and search manually by hand like that. I will not be using this app ever again.
25 people found this review helpful
Xentral Methods Sdn. Bhd.
February 22, 2022
Hi Iella,
We apologize for the experience you've faced, however we'd like to let you know that our desktop reader is back in operation. The link to download the installer here: https://bit.ly/3v56sfc
We look forward to your feedback and if you need any assistance, do contact us on our Help Centre. Thank you, and happy reading!