Vuba Vuba
3.5star
299 reviews
50K+
Downloads
Everyone
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3.5
299 reviews
A Google user
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March 11, 2020
Still a lot of work to be done in the app... No option to adjust the level of push notifications (takes you to the system on/off option). I would like to stop promo notifications but maintain notifications related to my orders. Also no delivery time estimates which should be a bare minimum for a delivery app. Otherwise the interface is ok and response time is very good.
37 people found this review helpful
Marion Grace Woolley
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June 9, 2021
Deleted the app. Unbelievably dreadful. This would be a zero-star rating if the option existed. Their customer service is non-existent. This week I waited 1.5 hours for an order that had been cancelled and they never told me (but still took the money - I had to chase for a refund). The app wiped half the menu from my favourite restaurant, so I had to call them directly to order. Then, they delivered completely the wrong order to me today, not bothering to check the order or the quantities, and displaying no sense of customer care what so ever. Took an absolute age to swap for the correct items, even though the restaurant is about ten minutes away. They're just getting worse and worse. Don't pay for anything until you've seen what you're getting.
37 people found this review helpful
Søren Madsen
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April 16, 2022
Processing works fine. Used it two times now. You can add and edit multiple delivery addresses via a functional search. There is some payment options including cash. The sales representatives contact you on first order to ease the delivery. It's handy to have a local number, as drivers call on arrival. The order tracking has various timestamped action points, including out for delivery. This app definitely makes life a little easier while in Kigali
10 people found this review helpful
What's new
Fix in location saving and dark mode text