City of Cape Town

City of Cape Town

About this app

Welcome to the official City Of Cape Town app!

Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city.

Key Features:


Stay Informed with Alerts
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device.

Effortless Service Requests
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place.

Discover What's Happening
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town.

Streamlined Reporting
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly.

Explore Cape Town
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out.

Emergency Assistance at Your Fingertips
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly.

City Calendar
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates.

New Features:

Personalised Safety & Security
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences.

Direct Support
Connect directly with our call centre for immediate assistance with service requests and safety incidents.

Safety & Security Alerts
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences.

Receive Location Alerts: Get reported real-time notifications of incidents in your specified area.
View Incident Reports: See what other users are reporting near you.

Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.

Ratings and reviews

Terrible experience! I've tried everything to register without any success. Typing in my addresses activates the loading circle of doom, uninstalling and reinstalling doesn't help either, and the OTP is basically nonexistent. So disappointing!

I cannot register. I get a brief banner which says "warning" on the Alerts page. I have tried several times. Uninstalled and reinstalled and happens every time no matter what options I select. Great concept but amateur deployment.

This was a good app but I just dont see the point of it; it has gone backwards in terms of it once being a one stop shop for the City's residents. Deleted it previously for this very reason and I see nothing has changed. Will be deleting it again

What’s new

Improved Vehicle Licence Renewal with faster and more reliable data retrieval.

Updated Vehicle Licence Renewal flow:
Added Green ID Book upload support.
Updated Delivery Method flow.
Made Phone Number mandatory.
Updated success screen messaging.
Improved phone number auto-population for non-international users