
Arianna Armentrout
This app will ANSWER A PHONE CALL WHEN I HAVEN'T ACCEPTED THE CALL. I have, on multiple occasions, found myself on a phone call when I didn't even know the phone had rung. On all these occasions, the phone was not in my pocket or my hand, so this wasn't a case of me answering by mistake. Moreover, the app runs in the background in such a way that it will prevent my music apps from playing unless I force close ESI. Terrible app.
2 people found this review helpful
Estech Systems, Inc.
February 23, 2026
Thank you for your feedback. We’re sorry that you are having a problem with your eMobile app. If you have not done so already please contact your ESI Certified Partner so they can troubleshoot and escalate the issue to ESI if necessary.

Karen Paradise
Horrible. App worked at first, but ever since it was "upgraded" and put back on Google it won't connect to the server, can't answer calls, can't make calls. It will let me know I missed a call (that never rang in on my phone) but then I can't access the voicemail. We spent alot of $$ on a phone system that would let us work remotely and this app has really let us down.
7 people found this review helpful

Melissa Gutierrez
I would give it zero stars if that was an option. App does not ring through when on personal calls so business calls are missed. I have reported this problem for over a year and no resolution. App fails to connect to server when answering calls or trying to make calls, forcing me to restart my phone. I have outstanding IT Help Desk tickets with ESI since July 2024 and have not received a call, text, or email regarding reported issues. This app is GARBAGE and ESI had horrible customer service!!!
2 people found this review helpful
Estech Systems, Inc.
November 4, 2024
Melissa, thanks for making us aware of your frustrations. If you could please email pm@esi-estech.com with your company name, the name of your ESI Certified Reseller, as well as your email and phone number. With this information we can look up your ticket history so we can get to the bottom of what's happening.