Thus app has been unreliable. It has not tracked a trip in two weeks. The week before I got 24. I have called the help line numerous times. I have even emailed mobile support with no response. I would like the app to work so I get my discounts.
Good app, but they changed it to where you can't change your monthly date. Before you could change your date, example.. you get into a bind and don't have money to pay you could change the date and pay on the date you changed it to. That was very convenient, now we don't have that option. Also, not able to see the payments before the bill is due. 😞
App doesn't work for me either. It used to, but not anymore. Try to log in and it always says it's experiencing issues. Ive called esuarance directly and made a complaint. Might just switch to another insurer.
After update today app won't let me log in. Even tried to uninstall and reinstall. No good. Reset phone. no good. It just don't work.
I installed the app the day of purchase. Still no discount for safe driving. Instead my insurance rate went up. Senseless app!!
App "encounters errors" way too often. I'm never able to make payments because that tab won't load. Pleas fix.
Card scan makes it easier to add a debit or credit card to your account.
We fixed some bugs and made some user experience updates to make managing your policy and claim easier.
Because we value your feedback, please continue to let us know what you think at firstname.lastname@example.org
Globe Life customers can pay bills, update info, and more with this free app.