2.1
10.6K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
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About this app

Your new MY ETB has arrived! Download it and enjoy everything it brings to you: check your services and products, manage your equipment and Wi-Fi networks, pay your bills and sign up for scheduled payments, check and carry out your procedures and requests, and much more, all from one place .

Enter with your username and password that you already have created in My ETB, or you can register if you do not already have it directly in your My ETB app. If you don't remember your login data to My ETB, you can remember your password using the option "Forgot your password?" in your My ETB app.
Updated on
Jul 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
10.5K reviews
A Google user
December 28, 2019
I used to log in with my Id, and now I can't. I prefer the last version. Additionally, if I want to do a transaction, there is a message saying that my line was cut or is not available. You have too many issues in this app.
58 people found this review helpful
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Juan Zapatero
April 19, 2024
It used to work and was the only way to pay with a credit card. Now it just shows their website saying that they are updating their system. It's been 3 months without a change.
13 people found this review helpful
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Islam Abdelaal Ahmed Hassan
August 18, 2023
The app is really bad designed - I charged my plan using that app, but the money got lost .. so bad experience with it - don't use that app to pay your phone plans - don't pay anything with it..the worst app ever.
26 people found this review helpful
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What’s new

Mitigación del bloqueo prematuro en la pasarela PSE. Si la conexión tarda, permite seguir esperando o volver a Facturas sin confundirlo con un error de seguridad. Se mantienen las validaciones SSL.
Content rating
Everyone
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App support

About the developer
EMPRESA DE TELECOMUNICACIONES DE BOGOTA SA ESP
leandro.garcias@etb.com.co
CARRERA 8 20 56 BOGOTA, Cundinamarca, 110311 Colombia
+57 310 5330192