Evergy

Evergy_Mobility

About this app

Evergy Customers will be able to pay their bill, view their bill, report outages, view their Energy Usage, and edit their account profile preferences and notifications. This App will provide an effortless transactional experience whenever customers need to pay their utility bill, report an electrical outage or update how they wish interact with Evergy.

Ratings and reviews

The login on this app is impossible!! And if you select forgot password, it sends a code to your email but once you go to your email the login screen to enter the code is gone!! I always end up having to do what I need on the website instead. But, after you try logging in on the app, guess what... now all of a sudden your credentials are invalid on the website and you have no access at all! I have lost count how many times I have had to uninstall and reinstall this app and still no success.

this app doesn't work. it never saved my log in info despite me selecting the option every time. I thought enabling fingerprint bio log in would help the situation, but now I can open any part of the app except the home menu. every time I try to select an option, it makes me log in with my fingerprint again, but just takes me back to the home menu screen.

This app literally will not work for me. The biometrics never work, it won't let me select tabs inside of it, and if I switch to another app in the middle to say change my password, it makes me start all over again. Inefficient and frustrating.

What’s new

Improved password reset functionality, optional Multi-Factor Authentication, and other enhanced security features.