
Jim Zhou
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Doesn't really work with Android phone. The app gives all sorts of errors when I tried to register new account using my Android phone. Called customer service hotline - they said they would look into the issue, but never called me back. Had to register new account using a friend's iPhone. ** UPDATE **: The original error has been fixed after the review was posted.
EVoke Systems
April 21, 2025
Hi Jim. I'm sorry to hear of your issues attempting to create an account via Android. I think I found your information in the system and I will be sure to reach out to you separately to better understand the issues you were having. Have a great day!

Chris B
First time I used this app, was easy to set up and start charging, however long after I finished charging and left the station I realized I was still being charged idle fees.
EVoke Systems
April 5, 2026
Sorry for the experience, Chris — we fully understand how frustrating that must have been after an otherwise smooth session. We’re happy to review and ensure everything was billed correctly. Please email support@evokesystems.com with your session details and we’ll take care of it quickly. This is a rare issue that occurs if communication drops.

Aaron Donovan
The garage made me use this system to charge the battery on my traditional gas powered motorcycle because they said they no longer can allow charging on traditional 110 volt outlets which has worked fine for 100 years. So I got a SUSTOO J1772 to NEMA adapter then a VEVO 240 to 110 volt transformer and played along with their mandate and started charging my two bikes at once. Everything was going great, hallelujah! But then after less than 30 minutes Evoke ended the session and I'm am still stuck
EVoke Systems
February 5, 2026
Hi there — I’m really sorry this left you stranded. I know how frustrating that must have been. EVoke would never stop a session intentionally; this usually happens if connectivity drops or the vehicle reports a full battery. We don’t see a session on your account, so we’ll reach out by email to dig in and make this right.