JEA MyWay

Exceleron Software

About this app

Please note the MyWay app is designed for customers enrolled in prepaid utility services only. JEA also offers the My JEA app, available to all customers. Search for “My JEA” in your app store.

MyWay helps you track how much electricity and water you use – and how much they’re costing you -- anytime, anywhere. It's fast, easy, and convenient. If your home has a smart meter, your consumption info is available 24/7.

Our app lets you:
• Monitor how much electricity and water you’re using any time at your convenience.
• View your balance and daily charges in real time.
• Track how much you're being charged each day.

BENEFITS
With accurate information about your electricity and water consumption, you can make smart decisions about your utility usage that help you save money and reduce your carbon footprint.

Add MyWay today! Enrollment is required. To get started, please call us at [phone].

LANGUAGES:
English
REQUIREMENTS:
Requires Android 4.1 or later
Valid username and password for MyUsage.com

Ratings and reviews

Never had a problem with this app until last week when I checked for the usage and days I had until went into the negative the app opened up saying I was in the negative $48.75 I was like my account never went into -$48.75 I call customer service quick they informed me that a lot of customer app was giving them the wrong amount so insured me that she going to report the mess to the higher up I thecfix the app very soon

THIS IS SIMPLE....sync the myway and my usage apps!! When I make payments it navigates me out of the app anyway. At this point it seems there is just an app so the company can say they have an app. I love the reports and usage graphs that are in app but if I have an app on my phone, taking up storage, I want to do EVERYTHING from 1 app.

UI Sucks, no guidance on first use. Presents 3 choices: add account, forgot password, register. Add account returns invalid email and or password. Nice. Tried register. Provided some cryptic weird requirement for logging in. I uninstalled, waste of time. Web site is not bad, both web and Android version.

What’s new

Bug Fixes and Improvements