![](https://play-lh.googleusercontent.com/a-/ALV-UjXfP4NRC1KMc2VZN5sDWJndRjN-uyUTO6i6wuWb5ZiNlKDMgi-PRg=s32)
Radu
Live Chat hasn't worked the entire stay (tried multiple times in several days, it just kept on loading). Whatever you write in the Room Service tab goes nowhere (or they simply disregard it entirely, not sure).
![](https://play-lh.googleusercontent.com/a-/ALV-UjVjV1gJi1Yke4m2qiO-SQATTuTK7VhcC4wchpHHhomhjpQasp8C=s32)
Sam Delaney
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I'm giving it 1-star because the app description is so poor, there is very little basis to review against! Please address and I'll be happy to revise my review. Additionally, It would be good if it could cache information as Internet connectivity wasn't always great. Some information pages were poorly laid out without the ability to jump to a specific section. I tend to think aesthetics are overplayed somewhat and greater investment in functionality could be made.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKZ5o8n7zXg6Jywrpzdgp54myiTOCOwabFjJ-0GLMCGiBkZb-4=s32-mo)
Gorgeous
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You have to scan a code in-store or get a code from the store. Downloaded it hoping to order online for delivery. Can't even use it unless I go in. Defeats the purpose.
2 people found this review helpful