The zglos.info system is a unique and modern supplement to communication channels between residents and services responsible for improving their quality of life. Residents will appreciate the ease and speed of service, service - a special system for operators, also available for the crew in the field. The ticket registration system contributes to directing attention and efforts to places that are particularly required. They will improve the use of resources and better plan for changes for the future. Thanks to shared responsibility, it significantly contributes to improving the assessment of local services and authorities, building users' trust when their pressing problems are solved quickly and efficiently.