EXOS Signing Agent

SERVICELINK INC.

About this app

Signing agents appreciate EXOS Signing Agent – now featuring an updated look and feel – because it allows them to grow their business more efficiently. They can set their own schedule, accept appointments and see instant updates and orders in their pipeline. They also receive real-time notifications, alerts and reminders that help keep their schedule on track.
The app now includes:
• Notifications letting borrowers know when their agent is on their way
• More detailed assignment information including location description and special instructions
• Easier navigation to appointments due to location street view image and access to map navigation from assignment details

Ratings and reviews

App is frustrating to use. For starters when I go to my apps folder to search for the app it is not found under Exos nor is it found under ServiceLink, but instead comes up as Signing Agent which makes it difficult to find. Then when I go to log in the two-factor authentication process almost always Ineeds to be repeated two or more times for reasons I do not understand.

The app has recently been updated to look snazzier and function less. Whereas it was intuitive before it's now less so. You have to dig for info and jump through hoops to do anything that actually helps you, the agent. Borrower info should be most prominent, but instead exos has decided that's a lesser concern than anything else. The stuff you need is still there, but whereas I feel that should be the first thing you see when you click an assignment, it's been decided 5 clicks is better.

I have mixed feelings about this app. I like the information included and available in the specific assignments. I like the auto-assign feature. I like the idea of synching the calendar for my availability. But getting the calendar to actually sync is a struggle!! Normally it takes 7 or 8 tries. I usually have to close it, re-open it, attempt to sync then rinse and repeat until it finally works. That is really frustrating.