My Explora Journeys

Explora SA

About this app

My Explora Journeys
Your Journey - Seamlessly Connected.

The My Explora Journeys app is your personal digital companion, thoughtfully designed to accompany you from the moment your Journey is confirmed through every experience on board and ashore.

Designed for a seamless experience
From the moment your Journey is confirmed to every experience enjoyed on board and ashore, the My Explora Journeys app brings clarity, personalisation and seamless access to the experiences that matter most, allowing you to focus simply on enjoying your Ocean State of Mind.
- Select your preferred language for a more personalised experience throughout the app, and enjoy content and key Journey information available in six languages

Before your Journey
Begin shaping your Journey from the moment it is confirmed, with seamless planning and personalised access to experiences, wellness and essential travel details.
- Access the app as soon as your Journey reservation is confirmed, allowing you to plan your experience at your own pace
- Complete pre-Journey check-in directly in the app
- Scan passports, add guest photos and access your boarding pass
- Reserve your preferred dining venues, including with guests from other bookings
- Discover and reserve Destination Experiences ahead of your Journey
- Reserve Ocean Wellness – The Spa treatments before departure
- View your full pre-Journey schedule, including dining, Destination Experiences and Ocean Wellness – The Spa reservations
- Save key details to your device wallet for smooth embarkation

During your Journey
Stay informed, inspired and connected as your Journey unfolds:
- My schedule: discover daily programmes and available experiences at a glance
- Ship Time display, keeping you aligned as time zones change
- Explore deck plans, track the ship’s route and access safety information
- Watch the mandatory safety video directly in the app, with no need to replay it in your suite
- Access dining menus and make reservations with ease
- Explore and reserve Destination Experiences
- Monitor your Onboard Account with enhanced clarity
- Discover and reserve Ocean Wellness – The Spa experiences
- Ashore access: continue using essential app features even while ashore, without connecting to the ship’s Wi‑Fi
- Share your feedback through in-app surveys, helping us continually enhance your experience

Ratings and reviews

Smooth check-in and easy access to onboard information. Was able to easily check-in for the cruise same day with ease. Entered everything I needed for Terminal check-in that made getting through a breeze. To note you do have to make sure you enter your entire name as shown on your passport to make sure the validation of the passport works. So when you book make sure to do so.

First cruise with Explora was FANTASTIC. Excellent cabin, delicious food, beautiful pools, and just enough entertainment for us. We've been on many cruise lines and ships, but this was the one we selected for our next cruise.

Very poor design,so most users will fail to log in. After inputting name, surname and booking number, you are asked to scan passport. No problem. Then you will find your passport is rejected because you didn't book your cruise using every single Christian name. In my case I have three. Ridiculous that the only solution offered when I phoned helpline was to email so they input all my names into the system. This will cause so much extra work because of abysmal app design

What’s new

This release includes a fix for a display issue.