My Explora Journeys

Explora SA

About this app

My Explora Journeys
Your Journey - Seamlessly Connected.

The My Explora Journeys app is your personal digital companion, thoughtfully designed to accompany you from anticipation through every moment on board and ashore.

Before your Journey
Enjoy peace of mind and preferred availability with intuitive pre-Journey planning:
- Complete pre-Journey check-in directly in the app
- Scan passports, add guest photos and access your boarding pass
- Reserve your preferred dining venues, including with guests from other bookings
- Discover and reserve Destination Experiences ahead of your Journey
- View your full pre-Journey schedule, including dining, Destination Experiences and Ocean Wellness – The Spa reservations
- Save key details to your device wallet for smooth embarkation

During your Journey
Stay informed, inspired and connected as your Journey unfolds:
- My schedule: discover daily programmes and available experiences at a glance
- Ship Time display, keeping you aligned as time zones change
- Explore deck plans, track the ship’s route and access safety information
- Watch the mandatory safety video directly in the app, with no need to replay it in your suite
- Access dining menus and make reservations with ease
- Explore and reserve Destination Experiences
- Monitor your Onboard Account with enhanced clarity
- Discover and reserve Ocean Wellness – The Spa experiences
- Ashore access: continue using essential app features even while ashore, without connecting to the ship’s Wi‑Fi

Designed for a seamless experience
From careful preparation to spontaneous moments on board, the My Explora Journeys app brings seamless flexibility and clarity at every stage, allowing you to focus simply on enjoying the Journey.

Ratings and reviews

Smooth check-in and easy access to onboard information. Was able to easily check-in for the cruise same day with ease. Entered everything I needed for Terminal check-in that made getting through a breeze. To note you do have to make sure you enter your entire name as shown on your passport to make sure the validation of the passport works. So when you book make sure to do so.

Very poor design,so most users will fail to log in. After inputting name, surname and booking number, you are asked to scan passport. No problem. Then you will find your passport is rejected because you didn't book your cruise using every single Christian name. In my case I have three. Ridiculous that the only solution offered when I phoned helpline was to email so they input all my names into the system. This will cause so much extra work because of abysmal app design

App is very flaky and does not update quickly when bookings are made directly with the destinations desk

What’s new

We fixed an issue affecting the computation of the Journey length.