Abigail Ferguson
My husband scheduled an order at 5:30 pm to be delivered by 7 pm. By 7 he still hadn't received an email letting us know the order was picked up. We waited, but nothing. The app has no way to track an order and no contact information or way to report a problem. He Googled it and found a number to call, only to be given a bunch of excuses that made no sense, including daylight savings time messing up the website, even though the change hadn't even happened yet. Long story short, steer clear.
1 person found this review helpful
Pilialoha Agliam
Found the 1 major thing wrong with this app. If for any circumstance you need to cancel your order there is absolutely NO WAY OF DOING SO. NO CANCEL OPTION, NO WAY TO CONTACT EXPRESS WAITERS, NOTHING. And their wait times are so ridiculous 80% of the time! What is wrong with this picture?!?!
2 people found this review helpful
M & M OhanaMade
An absolutely wonderful group for food delivery in and about Hilo, Hawaii. With all the issues people are having with those big names and corporate delivery services, I 100% recommend Express Waiters!! A locally owned and operated service, Express Waiters has always treated me and mine with great compassion and service. The drivers I have had the pleasure to interact with have always been professional, kind, and helpful. The owner and his staff have always treated us absolutely well!
1 person found this review helpful