
Ria Baker
I have never been able to post any observations on this app and still cant. However, Now all my sons photos, observations and daily diaries, timeliness and accident forms have disappeared completely and I no longer recieve any of these from the nursery despite them posting them. I can get messages on the communications tab and invoices only. I've uninstall and reinstalled several times but it has made no difference
eyworks Limited
July 5, 2026
We’re sorry you’re experiencing this. Access to observations, photos, diaries and other features is controlled by your nursery’s settings. Please check with your nursery first, or email our Support Team at support@eyworks.co.uk and we’ll be happy to investigate.

Dannie Bowden
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March 2026: push notifications no longer exist. I've uninstalled, reinstalled, checked phone settings. My phone actually tells me the app has not sent any push notifications since reinstallation despite there being updates for my child and showing notifications in the bell icon within the app.
1 person found this review helpful
eyworks Limited
February 19, 2025
Thank you for your feedback. Version 5.0.0, releasing this weekend, includes experience enhancements and a fix for your issue.
If the problem persists after updating, please contact us at support@eyworks.co.uk for further assistance.

Darran Clayton
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I've got the app, get email notifications saying its been updated, can I get into it? Of course not, even though I've been registered by our nursery. My partner can get on but woe be tied if I can. Waste of time. Edit, as per request of the developer. The fix they've put in hasn't done a damn thing. So my previous review still stands. Also, have the decency to spell my name correctly
3 people found this review helpful
eyworks Limited
July 10, 2023
Dear Daaran,
Thank you for bringing this to our attention! We apologize for the inconvenience caused.
We have applied a fix for this issue and your notifications should now display correctly. We would greatly appreciate it if you could update your review in light of this.