Guaratech Support is the official remote support application of Guaratech Solutions, designed to assist the company's clients.
With user authorization, the application allows the support team to view the device screen and perform remote commands necessary for diagnosis and technical assistance.
Available features:
• Device identification for support
• Screen sharing with authorization
• Remote control during the support session
• Navigation via compatible remote control, keyboard, and mouse
• Support for Android TV, TV Box, and compatible Android devices
• Secure communication with the Guaratech Solutions infrastructure
Some support features may require the user to enable specific Android permissions, including accessibility and screen capture. These permissions are used exclusively during remote support.
The application is intended for Guaratech Solutions clients who require remote technical support.
Remote support for Guaratech Solutions customers on Android devices.