Fale Maxx is an application for managing customer service, tickets, contacts, and internal communication.
With it, teams can track conversations, view open tickets, reply to messages, send media, consult contacts, and organize the service flow practically from their mobile phones.
The app was developed for companies that use the Fale Maxx platform and need to keep their customer service centralized, with quick access to key customer and ticket information.
Main features:
- Ticket and service management
- Sending and receiving messages
- Support for images, files, and audio
- Contact search
- Internal chat between users
- Notifications of new messages and updates
- Real-time monitoring of service information
Access to the app is restricted to authorized users of the Fale Maxx platform.
Customer service, tickets, contacts, and internal chat all in one app.