The app used to be amazing! I had no trouble whatsoever when it came to depositing checks and whatnot. In one of the updates, the check deposit changed to some sort of "take the photo for you" and it makes it impossible to deposit checks! I've deleted the app and re-downloaded it, made sure it was up to date, and even used a BLACK background to deposit my check. It seems that it can't read the information because its a work check, not a personal one. Very upset with the app now!
8 people found this review helpful
I've never been able to get off the live chat that pops up when you load in bad when I was at the local branch yesterday someone else was having the same issue. Bank teller seemed to have a practiced response: "call tech support". There's a 15-20 person line each time I call. Something is up. Hopefully someone is working on it and it will be fixed soon.
Not Good. This new update is terrible. Everything is so small and it's so White you can't see anything. Plus you have to keep going out and back in several times before you can do anything. No whoever did this App. Definitely didn't know what they were doing. Everything was Great with the last one. It's horrible
1 person found this review helpful