First Citizens

FIRST CITIZENS

About this app

EASY BANKING ON THE GO!
Bank easier wherever you are with the First Citizens Mobile app! Download the app today to bank securely from your mobile device anywhere, anytime.
With your First Citizens Mobile App you can:
Easily pay bills from the tap of an app.
View real-time credit card balances.
Pay your credit card from your existing accounts.
Set up and facilitate payments to payees at other Financial Institutions
View real-time Account Balances and recent account activity.
Transfer funds between eligible accounts, setup scheduled transfers and view transaction history.
Find the nearest Branch or ATM nearest you.
Get assistance through our support portal.
To start you must be enrolled in First Citizens Online Banking. Visit (www.firstcitizenstt.com) and click the "Sign Up" option, then request Online Banking.

Ratings and reviews

Received my credit card today and cannot activate it. The options they list in the steps simply don't exist within the app. Called the credit card center and their IVRs aren't functioning so their automated system can't detect that I'm pressing digits to navigate their menu. Sometimes I wonder why I'm even with this bank. Thinking about leaving. I shouldn't have to deal with this.

After I enter the details in the app, I'm redirected to a webpage to finish the setup, but whenever I enter my password and click login, it gets converted into random gibberish characters, so I can't login. Rubbish! Update 2025: Gave it another try. With all my other banking apps, I simply login with my credentials, with this one, you have to go through an entire process first. When finished it then asks for precise location, all the time. No other banking app asks for this much info. Removed.

If I could give this zero stars I would. Trying to get the app working on a new device (Samsung Galaxy A17) locks you into a cycle of OTPs to login, then reentering your information, then having to reenter new one time passwords again and again. Ridiculous! Don't bother using the app and just use the website.

What’s new

This release delivers includes minor bug fixes to ensure a safer and more reliable banking experience.