
Naomi miller
Ever since the most recent update, it has been very difficult and most times impossible to access my account through your mobile app. This notice pops up "Authenication Issue turn on your automatic date and time and sign in again" over and over, and over, on and on, forever until I stop trying. I have called 3 times concerning this and emailed customer service, still no resolution. If this doesn't get fixed, I will have to switch banks to one that the mobile app works.
15 people found this review helpful
First Commonwealth Bank
March 17, 2021
Hi Naomi. We're sorry to hear about your difficulties. Please contact us at engage@fcbanking.com and share your Android version and device details. We will reach out to you with assistance.

Chelsea Walker
Second time in less than 10 days that you cant access mobile banking, first commonwealth gives no explanation to their customers as to whats going on. Cant use any of the features on the app. balance is always inaccurate, seems like it's at least always 1 day behind, been with this bank since 2008 but definitely going to be closing my accounts and going to a different bank.
2 people found this review helpful

megan slater
I keep getting an error message when transferring money in or out of my 5 accounts. It doesn't matter if it's an internal or external account transfer. The transactions show money has been moved,but the available balance shows otherwise. Holds do not show as pending transactions,and they should. The math does not add up correctly. When questioned about it in the chat, I was told to uninstall and reinstall the app. I have reported that the errors still occur and have not received a response.
5 people found this review helpful
First Commonwealth Bank
October 1, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at engage@fcbanking.com. Thank you.