
Vicki
The balance isn't accurate and it goes back and forth on the balance. Transactions disappear repeatedly. After reviewing many other similar reviews from 2 yrs ago even and it appears nothing is fixed as a result of many complaints. I've been noticing this discrepancy for a while now. It's extremely frustrating. I need to look into another bank. This is unsatisfactory on many level.
1 person found this review helpful
First Commonwealth Bank
September 8, 2026
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at engage@fcbanking.com so that we can reach out?

Naomi miller
Ever since the most recent update, it has been very difficult and most times impossible to access my account through your mobile app. This notice pops up "Authenication Issue turn on your automatic date and time and sign in again" over and over, and over, on and on, forever until I stop trying. I have called 3 times concerning this and emailed customer service, still no resolution. If this doesn't get fixed, I will have to switch banks to one that the mobile app works.
27 people found this review helpful
First Commonwealth Bank
March 17, 2021
Hi Naomi. We're sorry to hear about your difficulties. Please contact us at engage@fcbanking.com and share your Android version and device details. We will reach out to you with assistance.

Chelsea Walker
Second time in less than 10 days that you cant access mobile banking, first commonwealth gives no explanation to their customers as to whats going on. Cant use any of the features on the app. balance is always inaccurate, seems like it's at least always 1 day behind, been with this bank since 2008 but definitely going to be closing my accounts and going to a different bank.
6 people found this review helpful