
Michael Taylor
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many technical issues..when it works its fun and pictures and videos are wonderful. I have some hair-pulling technical issues like once a week and I've only had it for 3 months. I really regret getting the 1 year subscription because im not sure this thing is gonna make it. videos are provided by this clunky "request a video " process that has frozen twice. first time they blamed network. second time its unresolved. now the battery wont charge. tech sup is helpful but its a pain!
1 person found this review helpful

Valerie Cole
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First, I want to be clear that the customer service was great- very quick responses to my emails, sent me a new camera when I couldn't get the first one paired, great about follow up. However, never did get the camera working, and I spent about 10 hours on it. None of the online help videos looked like what I was dealing with, firm update just sat and spun for two hours, and I had birds looking right in the camera that never appeared on my phone. Pop-up "buy a subscription is annoying too.
1 person found this review helpful

Tom Johnson
App works well but there are some negatives. Every time the app starts it nags me to get a paid subscription. I will never get the paid subscription so stop asking. One "no" should be enough. The live view sound is controlled by the phone conversation volume, not media. This is a bug and should be fixed. I know I don't have the paid AI identification of species, but a little use of it to tell if it is even a bird would be nice. I get notifications everytime someone walks their dog.
13 people found this review helpful