Fermax Blue. You're at home.

Name: Fermax Blue. You're at home.
Availability: InStock
Rating: 4.666666507720947 (3243 reviews)
Author: Fermax Electronica, S.A.U.

Fermax Electronica, S.A.U.

4.7

3.24K reviews

100K+

Downloads

PEGI 3

About this app

Receive and answer the calls from your DUOX video door entry system from FERMAX on your Smartphone or Tablet.
With the BLUE App for Smartphones and Tablets you can receive the calls from your FERMAX video door entry system on your mobile device. To set up the service you will need a WiFi Internet connection in your home, open the BLUE app and follow the simple step by step guide.

The service requires Google Play Services for proper operation as it is based on push notifications (some recent Huawei mobile devices may be incompatible).

Updated on

Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

3.2K reviews

Marcel Gapa

April 9, 2024

if you concidering fermax be aware! no tech support system is unstable. I have 40 units building always issue with it. get something else

Fermax Electronica, S.A.U.

April 10, 2024

To be able to help you, please write to us from the app in Settings - General tab - Contact Fermax, indicating the reference number #229460 to follow your case, and more details about your incident. We look forward to hearing from you.

Annie Hsu

September 28, 2021

Even though you have fixed the app on your end, but it's still not working completely for me. I did check and I have the latest version of the app v2.2.6 build on September 16, 2021. I still receive an error message "your call cannot be processed" sometimes when I switch cameras. The app is very slow in loading the application. I do not get any notification on my phone anymore after your fix like how it should behave.

3 people found this review helpful

Fermax Electronica, S.A.U.

September 28, 2021

Hello Annie, we have recently had a service failure which has been fixed, please make sure you have the app updated to the latest version 2.2.6 and then if you experience any issues, please contact us via the app in Settings: My account: Contact Fermax. Best regards.

Lily L

October 26, 2022

Takes awhile between someone buzzing the intercom and the app notifying you. Impatient delivery drivers might not wait that long. Half the time the app notification sounds don't work and you might get vibration notification only. Half the time the video doesn't load or the audio doesn't work. Still useful to unlock the door if you don't care that you can't see or speak to the person.

5 people found this review helpful

Fermax Electronica, S.A.U.

October 28, 2022

In order to help you, please write us from the app in Settings: My account: Contact Fermax, indicating the reference ticket #148170. We look forward to hearing from you.