Atha Rose
Use this service over a year with no problems and would give 4 stars but a package (book for school) was misdelivered with signature. I asked for the package to retrieved and delivered to me but they just reimbursed for the cost with no care for the inconvenience. Not sure if I trust them but since the cost of the service is calculated into my rent. I have rented a PO box for my mail orders.
Robert Lavergne
Fetch is a terrible service, someone is either stealing packages and not even trying to deliver them (we have them on camera), the don't notify you that you have a package in the app, and the app doesn't have many options to rectify these constant mistakes. If you're moving and you tour a complex that uses fetch, avoid at all costs. They use random 1099 thieving contactors to deliver things and they're looking for any opportunity to steal your stuff. Even with signature only, they're that bold.
1 person found this review helpful
Jessica Holt
Terrible for the past few months. When I first moved into the complex that forces residents to use this service, this service was actually ok. I'm not sure what's happened since then. I have had to file a report on the last 5 items delivered which caused me not to get said packages for 7+ extra days after the items were delivered to the fetch address. It's getting beyond ridiculous, and "customer service" is a joke. It's a completely automated computer algorithm.
40 people found this review helpful