Ryan Cochran
App works great... most of the time, occasionally when clicking on a specific account or transaction then going back it will go to an all white screen and I will habe to close the app and open it again to get it to work. It takes 3 seconds to close and open it so it's not an inconvenience it's just ever so slightly annoying
Jeebo Snoffin
New update looks so bad. Mediocre UI where everything is impossible to tell apart, and the Transfer page is just a travesty of linguistic design. And there's a page that shows my net worth? Absolutely dystopian. Extremely disappointed to see this app 'upgrade' be a downgrade. Having more options is great I guess, but not at the cost of app usability.
3 people found this review helpful
First Federal Bank of KC
September 1, 2022
Thank you Jeebo for bringing this to our attention. We strive to provide a user-friendly digital experience and we will do our best to address your concern. Please reach out to our team at digitalbanking@ffbkc.com with further questions.
Christopher Kramer
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Obviously all apps take time to perfect. Currently the overall app is no good. I like that it has added budget and spending features, like my paid budgeting app. But being able to see transactions and have daily balance changes like the old system is a need. Hopefully it's fixed soon. Will change my rating once that occurs.
3 people found this review helpful
First Federal Bank of KC
September 20, 2022
We're sorry you’re experiencing difficulties with our mobile app. Available balances update automatically. To view pending transactions in the mobile app, select the account, locate 'holds', then hit the down arrow. Please give us a call at 816-245-4225 or send us a secure message through the mobile app if this doesn’t address your concerns.