First Florida Mobile Banking

First Florida Credit Union

About this app

Our next generation Mobile Banking app utilizes the latest technology to provide convenient tools, smooth navigation, along with the latest security features. Experience the freedom that comes with banking from anywhere with First Florida’s Mobile Banking App. Get immediate access to your First Florida accounts whether you are at home, on the road, or at work.

Some of the features within the app:

· Fingerprint Login
· Manage your account
· Budgeting tools
· Deposit Checks*
· Pay Bills
· Send money to anyone
· View pending transactions
· Transfer funds between accounts
· Temporarily enable/disable your credit/debit cards
· Manage travel notifications for credit/debit cards
· Locate branches and ATMs
· Alerts via SMS, Email, and Push notifications
· Self-registration and self-service for forgotten passwords
· Customizable views

* Certain restrictions apply. Please contact your branch for details.
For more information, visit us at https://www.firstflorida.org/mobile-banking/

Ratings and reviews

I've called numerous times with issues with this app. First, customer service tries to blame the customer, giving advice on deleting and reinstalling or did I update the app. No other app requires this, and besides that, these tips don't work. Now, I have to enter my password more than once, even though it's the correct password. The bill pay isn't working, which is a very regular occurrence. So pay your bills early because if you wait, the bill payer stands a very good chance of not working.

I loved the old app and I am not one to usually leave bad reviews but I relied on the old one a lot and now I'm left not really know if I have money in my account...it's showing a $100 difference from a transaction I know took place but doesn't show a sign of even a pending transaction. In general it's slower, crashes and just not as user friendly. Like if there is any way to go back to the old app, please do.

Very disappointed with FFCU. Please give us back the old app! Just updated and now more issues than before. Cannot rely on this app to provide an accurate balance, it's slow, now the option to use a pin number is gone and the bill payer is not user friendly.

What’s new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.