CitizensBank24 - Mobile

82 reviews
Content rating
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About this app

Citizens Bank Mobile Banking gives you easy access to your accounts wherever you go – 24/7 from your Android device.
• Check Account Balances
• See recent transaction
• Deposit Checks with Remote Deposit
• Transfer money between accounts
• View Alerts
• Pay Bill
Mobile Banking delivers exceptional security and it’s a FREE service* for Citizens’s Bank-By-Net personal banking customers.

Member FDIC

* Most web-enabled cell phones can be used with our mobile banking service. Your cell phone provider may charge additional fees for web access or text messages. Consult your phone provider for details.
Updated on
Jun 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

75 reviews
A Google user
March 14, 2020
They allow fingerprint scan for logging in, but after a while forces a password change. Normally I'd be all for this, but if you forgot your password, there is no way to reset it via automated phone, online or in the app.
3 people found this review helpful
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Kelly Miller
May 2, 2020
Got a new phone had to reinstall this app. Now I can't get into this app, because I don't know my bank by net ID, because I always used remember me. And it always put it in for me.. There's no place to reset password or bank by net ID information. How do I get back into this app without my information if there is no way to add it back in it?
9 people found this review helpful
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A Google user
August 21, 2019
This app crashes to many times. I am constantly having to delete the app and install it again. Other than that it serves its purpose.
2 people found this review helpful
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