PFFCU Mobile Banking

Police and Fire Federal Credit Union

About this app

The full PFFCU banking experience unified across all devices - manage accounts, check balances, transfer funds, view transactions, pay bills, make deposits, and more. Stay in control of your PFFCU Visa® debit and credit cards with card monitoring controls and alerts. You can also quickly send money to your friends, family, and coworkers no matter where they bank. Use Touch ID or Face ID to quickly log in to your account.

Ratings and reviews

Great experience most of the time. At first I didn't like the change because if you had multiple accounts they are underneath one another and it was a bit much to try find them. Some days I get a little confused and have figure out what is what but I'm getting used to it. The only problem I am having is a constant error message when trying to login. Sometimes it goes straight through and other times I have to erase my password, that I know I typed correctly, to only retype it for it work.

First off I love having PFFCU as my financial institution, the staff is always super helpful if you need to contact them for any reason. The App is the most convenient thing and super easy to navigate. Recently someone had gotten my debt card number, they were kind enough to not only investigate but I got all of the stolen money back and all the over draft fees that resulted from it. Usually it takes up to 10days, however they were very quick about it and everything was fixed within a few days.

The app REALLY sucks. Never works for me. I try to log in and it always tells me it's taking a long time to load and has taken upwards of 20 minutes to log into my account. EXTREMELY inconvenient. Much easier and faster just to log onto a browser and log in that way. The app always used to work for me and stopped one day. Deleted app and reinstalled hoping to fix the problem. I hope the bank fixes their app because it's a shame. Otherwise, the bank is great.

What’s new

Feature enhancements and bug fixes