Fidelity Mobile Banking
3.6star
8.12K reviews
1M+
Downloads
Everyone
info
About this app
Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Contacts
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
7.9K reviews
Kate Salifu
- Flag inappropriate
March 28, 2024
I opened an account not long ago and i was asked to download the app thinking it was going to make everything easy for me but NO! I have installed and uninstalled the App more than 5times when i fill everything required of me then it will load and tell me error something something ππ try again later and it's been given me the same feedback since February to this March and is still doing that why????????
8 people found this review helpful
Fidelity Bank Ghana Limited
March 28, 2024
Hello Kate, thank you for bringing this to our attention. We are deeply sorry to hear of your experience. Please visit the nearest branch with your Ghana card for a resolution. We look forward to seeing you.
Prince Takyi
- Flag inappropriate
May 3, 2024
Please since yesterday (02/05/2024) my account was credited which I got the alert β but when I try to check the balance on the mobile app, the money hasn't reflected yet in the account. I don't know what the reason is.
1 person found this review helpful
Ernie SMURF
- Flag inappropriate
April 23, 2024
This app is not user friendly. In comparison with banks like Ecobank, it is very much deficient. It's always saying it's updating once you try to transact.
1 person found this review helpful
Fidelity Bank Ghana Limited
April 24, 2024
Hello Ernie, we apologize for any inconvenience caused. We're constantly improving our app's performance and your feedback helps us enhance user experience. Please share your details via wecare@myfidelitybank.net for prompt assistance. Thank you for your patience.
What's new
Hot fixes and feature enhancements:
-Card Services improvement
-Retail Internet Banking access control
-Rate my App and customer feedback
-Card Services improvement
-Retail Internet Banking access control
-Rate my App and customer feedback