Fidelity Bank NC/VA Mobile

The Fidelity Bank

About this app

Access your accounts anywhere and at any time with Fidelity Bank Mobile Banking.

Manage Accounts
• Check account balances
• Monitor account activity
• Make deposits using your phone
• Set account and transaction level alerts

Make Payments and Transfers
• Transfer funds between linked accounts
• Move money to/from another financial institution • Manage and pay bills
• Pay family, friends, and businesses with Zelle®
• Manage debit and credit cards
• Send wires
• Search for branch locations

Personal enrollment is available in the mobile app. Contact a local branch for business enrollment.

Security
Fidelity Bank Mobile Banking protects your financial information from unauthorized access by using a variety of security features, including:
• Secure logon with Customer ID, password, and multifactor authentication
• Automatic session timeout

Message and data rates may apply. Check with your carrier for more information.

Ratings and reviews

Really like the easy log in. Still prefer some of the old ways of using payments and deposits. Also, would like to see the pending bills to be paid window on the mobile app. Also, Fidelity has a great security nation wide and internationally. Fidelity detects when someone tries to use your account. Fidelity just changed the layout of the mobile app, which is really nice once you get used to it. I have been banking here for over 18 years.

This app has the most problems of any banking app I have ever used. It is down VERY frequently, to the point where you can't even log into it. An error message constantly comes up saying to call a toll free number. Definitely not the dependability that is essential for everyday business use. Makes no sense why Fidelity can't get their app right with the technology available today. Mobile banking is especially important due to Covid-19. Fidelity needs to fix this if they want to keep customers!

The app constantly has glitches that make it shut down or else it just simply won't open at all. Sometimes it will take and shut down on you while you were in the middle of trying to check your accounts forcing you to have to sign in three or four times in a row in order to get the information you're trying to see in your account. The people at the bank are great. The bank itself is okay. The app sucks and needs some serious work.

What’s new

This update includes minor bug fixes and enhancements.