Fidelize Aqui is an app created to bring customers and small local businesses closer together.
For the customer, the app allows them to find promotions near them, participate in loyalty campaigns, track their rewards, check their wallet, chat with establishments, and request appointments when the company offers this feature.
For the business, Fidelize Aqui functions as a simple CRM and loyalty tool. The establishment can create campaigns, register loyalty programs, track participants, manage available and redeemed rewards, register products and services, record sales, organize appointment schedules, chat with customers, and send notifications.
The goal is to help small businesses maintain relationships with their customers in a practical, direct, and organized way.
With Fidelize Aqui, companies can transform simple promotions into ongoing relationships, while customers can track everything through their mobile phones.
Features for Customers:
Find promotions from nearby establishments.
Participate in loyalty campaigns.
Track cycles, available rewards, and redemptions.
Use your digital wallet to identify yourself.
Request appointments at businesses that offer scheduled service.
Communicate directly with establishments.
Receive notifications about messages, schedules, and promotions.
Resources for Businesses:
Create loyalty campaigns based on visits, consumption, or cashback.
Register loyalty points via QR code, code, or customer search.
Track participants and the status of each campaign.
Control available and redeemed rewards, and ongoing cycles.
Register products and services.
Register sales with or without campaigns.
Configure schedules, services, hours, and service requests.
Chat with customers.
Send notifications to customers.
Organize customer relationships in one place.