Field Service Tracker : FT App

Ascent24 Technologies LLP

About this app

Create → Assign → Track → Complete

FT App helps businesses manage their field service work from one simple app. Managers can assign jobs and track progress, while field staff can receive jobs, visit customers, update work, share proof and complete jobs from their phones.

It is suitable for industry field works, service, repair, maintenance, installation and field-operation teams such as AC technicians, plumbers, electricians, appliance repair teams, solar teams and facility maintenance teams.

Functionalities of FT App:

• Create and manage field jobs
• Assign jobs to your team
• Set job priority and due dates
• See what work is pending, ongoing or completed
• Let technicians start, pause and complete jobs
• Share customer details and job instructions
• Call customers directly
• Navigate to customer locations
• Send WhatsApp messages to customers
• Take and upload job photos
• Add voice notes and attachments
• Record GPS location as proof of work
• Keep a history of customer service
• Create follow-up jobs easily
• See today's and delayed jobs
• Track team workload and performance
• Get notifications for new and overdue jobs
• Generate job and team reports
• Invite and manage team members
• Control team member permissions
• Continue working even without internet
• Automatically sync work when internet returns
• Use secure login and biometric app lock
• Search jobs and customers quickly
• Manage multiple workspaces

What’s new

Initial Release