It's been useful for keeping, storing, and reviewing my pet's medical records. Unfortunately, however, it's been useless in filling a claim. I get stuck on the page where I am supposed to agree to the policy before submitting the claim. No matter how I try to check the box, it is unresponsive and won't place a check mark. Please fix this bug.
New app is nice, but pretty slow. Getting pinwheels almost every time I click through the app. Seems exactly like the mobile site too.
App is practically worthless.I cannot speak to FIGO as an insurance company, but their android app is terrible. For example, I cannot attach file when submitting a claim, and I cannot view details regarding closed claims.
Great app, great pet insurance! I signed up my new dog with Figo after having used two other companies in the past with my last dog and after having researched all the companies all over again. They are THE company that offers the most benefits at one of the most competitive pricing for its premium, and I have had nothing but wonderful interactions with its reps and claims processing since we started. The app is also terrific -- a step beyond anything else I've seen for a pet insurance company. Filing claims on the app ... is a breeze!
Amazing app. Amazing insurance. Figo was the cheapest health insurance I can possibly find with the most to offer with those prices not even the big-name brands insurances such as Nationwide or ASPCA could compete. I am extremely satisfied and I recommend this to anyone with a pet
Great Company They are very nice people. I don't ever want to have to need them... But I know of I do they will be there for me and Bentley!!!!
-Added new libraries
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