564 reviews
Content rating
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About this app

Pet Cloud features:

Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone.

Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations.

Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more!

Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash.

Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message.

Coming soon to all Pet Cloud users:

Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7.

Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

546 reviews
Lisa C.
January 5, 2024
Constantly freezes on the opening load screen and I only get the sign-in screen about 25% of the time. When I do, it doesn't accept my password. When I reset the password and try to login, it doesn't recognize the customer account. Even after they email a one-time passcode, they say it's incorrect. I've uninstalled/reinstalled with no improvement. Uploading documents is difficult because it is very specific about the file type but doesn't communicate what it needs. Incredibly frustrating.
29 people found this review helpful
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Sibel DeShong
August 5, 2021
I haven't run into any issues with this app yet, though I just started using it. This app is a lot better than the one for my precious insurance. You can easily find information about your policy from within the app. The whole social media aspect of it might be a bit confusing for those who aren't very technologically inclined. I did see someone post their invoice in the social media tab. Otherwise, looks great, no issues logging in or navigating around.
12 people found this review helpful
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A Google user
April 22, 2020
App has worked well for me, except for uploading files, but I can already log onto the computer for that. I love this company. The rates are very good when comparing and you get to change the coverage such as deductable and % you get back. I've made claims on my cat a few times in the past year I've been with them, she has has aspiration, pneumonia, etc., and the claims went through just fine.
19 people found this review helpful
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What's new

General improvements and bug fixes.