
Tommy Gardner
Before the recent update, I was able to turn my throttle on and off easily through the app. I had turned it off, but now after the new update, that feature seems to have completely disappeared. As a result, I can no longer use the throttle on my Fiido D3, which has made the bike much less convenient to ride. Please bring back the throttle control option or provide a way to enable it again - it was a very useful feature!
After confirming with the product manager, it's normal for the D3 Pro model to display throttle-related functions. It's speculated that your throttle is broken or there's another communication issue. For further discussion, please contact customer service. After-sales: Support@fiido.com

Matt Edwards
The app on the whole is good. But there are far too many steps between opening the app and unlocking your bike. There seems to have been an update which has made the app buggy when unlocking your bike now. When you click back, it opens a second version of the app and therefore you can't connect to your bike. It has a lot of potential but needs some serious work on user experience.
6 people found this review helpful

Barna Zolyomi
- Flag inappropriate
- Show review history
We're (wife & I) using the app for 3 weeks now, with 2 new C11/C11 Pro bikes. So far we're happy with the app. It connects fast, is easy to use, it is not full of useless settings. The widget is extremely helpful. For those who are unable to register via the app, check the spam/junk email folder for the activation email. 😀
Thank you for your affirmation, we will continue to improve product quality.