mySantaLucia

Complexe Santa Lucia

About this app

Welcome to mySantaLucia, the official app

for the Santa Lucia Complex loyalty program in
Cameroon. Manage your points, track your purchases, and
enjoy exclusive benefits reserved for our customers.

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LOYALTY PROGRAM
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Earn points with every purchase at all our
stores and track your balance in real time.

Progress through 4 exclusive levels:

▸ Bronze — Your first steps in loyalty

▸ Silver — Rewarded regular customer

▸ Gold — Premium benefits unlocked

▸ Platinum — The Santa Lucia level of excellence

Track your progress toward the next level with a progress bar on your profile.

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DIGITAL LOYALTY CARD

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Present your personal QR code at the checkout with each
purchase. Your unique customer code is available with a

single tap, always at your fingertips.

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YOUR PURCHASE HISTORY
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View all your transactions: amounts in FCFA,

points earned, products purchased, stores visited, and
dates. Filter by product, store, or barcode to
find any transaction.

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OUR 10 SERVICES

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▸ Butcher Shop — Real meat, taste, excellence

▸ Bakery — The joy of crunchy bread

▸ Pastry Shop — Your moment of sweetness

▸ Deli — For all your cravings

▸ Fast Food — Where Africa tastes great

▸ Shawarma — Our Shawarma is pure bliss

▸ Ice Cream Parlor — Pleasure melts in your mouth

▸ Wine Cellar — The heart of your celebrations

▸ Made in Cameroon — The best of local produce

▸ OMITLAND — Immersive virtual reality park

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REAL-TIME NOTIFICATIONS

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Stay informed via push notifications and SMS:
exclusive promotions, special campaigns and Security alerts directly on your phone.

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MY PROFILE
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Easily manage your personal information, profile picture (camera or gallery), password, and account data.

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CUSTOMER SUPPORT

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Contact our team by phone or WhatsApp
directly from the app, without leaving it.

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OUR AGENCIES — 18 POINTS OF SALE
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Yaoundé: Kondengui, Ngousso, Mokolo, Mvan, Mélen,
Nkoabang, Ahala, Odza, Simbock, Essos and others.
Douala: Akwa, Akwa-Nord, Bonabéri, Bonamoussadi,

Yassa, Bercy, Cité des Palmiers, and others.

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SECURITY & CONFIDENTIALITY
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Your data is encrypted and protected.

Brut-force protection and automatic SMS alerts in case of
connection from a new device.

Download mySantaLucia and take full advantage of
your Santa Lucia loyalty program!