
Damariz Mendoza
Zelle doesn't work on Android. Was working fine and has been MONTHS that I've been trying to get it fixed with them. I get told I'll get calls on getting it fixed or looked into by another department. Then they make me re-do what the others keep asking-to delete/re-download, to log out log back in, that they "reset and should work in 15 minutes and try again"- it's infuriating. Save yourself and get another credit union.
2 people found this review helpful

A Google user
Old app great, this app sucks. Takes 30 attempts to deposit a check, even with a high end samsung phone because it can't read the check. Defaults to turning the flash on, so you get glare. Defaults to assessing when to take the picture, and it guesses wrong. Basically you have to change the setting 2 x for each check, and it still doesn't get it right 90% of the time. Thankfully I have more than one bank, and honestly,, given the number of checks I deposit, is encouraging me to bank elsewhere.
19 people found this review helpful
Financial Partners Credit Union
October 24, 2019
We're sorry about the issues you're experiencing. We'd be happy to look into this for you. Please give us a call at 800.904.4520 and we'll be happy to assist you.