A Google user
Version 2.6.3 If you are a native Turkish speaker or have a good understanding of the Turkish language then this app does everything a Banking app should do, until you change the language to English where you are presented with very limited options. In this mode you can do things like transfer money between Banks/accounts and cards, check your account, buy/sell foreign currency and use Western Union. There is NO facility for paying any type of utility bill which I assume most people would consider to be the main use of a Banking app. Every function that you may consider using is available under the Turkish language section, but not if you select English as your language. I understand that this app is constantly being updated/reviewed so I am hoping that the developers eventually add the missing menu items to the English section which would then make it an app you could actually use to its full extent.
27 people found this review helpful
QNB Finansbank A.Ş.
20 January 2020
We are constantly improving our application according to our customers’ needs. You may always reach us through the link qnbfinansbank.com/cepdestek for your needs and wishes, we are here to help you. Thank you for your feedback.
A Google user
user friendly, able to use in multiple languages. Very easy to navigate within the app tab bar on the left, when in need you can easily call customer service and they can finish what you started... Highly recommended.
14 people found this review helpful
QNB Finansbank A.Ş.
8 July 2019
We’re so glad to hear your appreciation. Thank you for your comment :)
Paul Ward
The app works fine as long as you can access your accounts. I am blocked since reinstalling the app and after calling and emailing over 30 times I still have not had a reply. Customer service at it's lowest level. No back up from humans renders the app useless and pointless !
18 people found this review helpful
QNB Finansbank A.Ş.
9 February 2022
Sorry for your comment. We would like to examine the issue you shared. If you can send us the details of the problem and your contact information via the link qnbfinansbank.com/mobildestek, we would like to help you.