Firefly Health

107 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the Firefly Health app, connect directly to your care team, Firefly member support, and a host of providers through chat or video. Our members have access to a dedicated care team that offers continuous, proactive, and personalized primary care. And, of course, our app is HIPAA-compliant, so your health details stay private and secure.

App features:
• Chat for quick answers to care and coverage questions
• Same-day video visits on your phone
• Quick prescription refills
• Guidance to top specialists and $0 copays
• Digital member ID cards
• Claims details

Our primary care teams offer support for:
• Routine issues, like colds, infections, aches, and pains
• Mental health needs
• Chronic conditions, like asthma and diabetes
• Women’s health concerns
• Lactation consulting
• Wellness, health coaching, and preventive care
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness and 2 others
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

103 reviews
November 26, 2023
I was curious to try out this convenient way to get medical care, but because of the terrible app, I'm been considering to stop using this service. The app is very slow and buggy that makes it very frustrating to use. Sometimes I get a white screen that takes me nowhere, and I have to restart. There's no website alternative to the app, that you could use in your computer, so everything needs to go through the buggy app... such a bad experience that sometimes I feel like screaming!!!
3 people found this review helpful
Did you find this helpful?
Holly Knapp
August 3, 2022
Happy with care but frequent app login issue. I'm so happy with my doctor but I've had to call and clear cache and do different steps nearly every time I've tried to log into the app. You also can't log in through a website so it's annoying that everything goes through the app and the app doesn't work right. Again. I'm very happy with the doctor system and don't plan on changing, but really hope this app improves.
6 people found this review helpful
Did you find this helpful?
Abdul Aleem Mohammed
December 18, 2023
Not able to Login at all. It always says authentication fails. If it happens too many times give us a call". And there is no number in the app to call. Somehow I was able to take. Worst experience.
Did you find this helpful?