Onelink Home by First Alert

2.2
136 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Download the Onelink Home app to install, pair, and monitor your Onelink by First Alert connected home devices.

Now featuring the Onelink Safe & Sound, the 3-in-1 device that combines a hardwired smart smoke and carbon monoxide alarm with a premium speaker and embedded Amazon Alexa voice assistant. With safety notifications in the event of a smoke or CO emergency, plus premium audio and hands-free voice commands, the Safe & Sound adds safety, entertainment, and convenience to any home.
Updated on
Dec 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
130 reviews
Sean Martinez
April 10, 2024
System went off, app never responded or recorded any event history. Can't lock down the system, lose the internet, or have Wifi roaming as every 20 minutes you incessantly get "Lost WIFI connection, please reestablish" all hours day and night. It appears if I want to integrate with apps it states you can use, you have to use Alexa, and you have to own an iPhone to set it up. I bought this because all of my alarms are interconnected, but it appears that I paid for a $200 Never Alert.
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A Google user
July 23, 2019
So far not bad. Pros & cons. The speakers are not bad if not up to max. I had a little trouble setting it up - did not click the Alexa link when it appeared. Ended up resetting and starting over - got to the Alexa link and set that up then continued and it worked. I set up the downstairs one first and all was well. It kept beeping every 60 seconds because I didn't have it mounted yet. Then went upstairs and set the second one up. Found a problem with the app - the list of announcement-no upstairs
3 people found this review helpful
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First Alert (BRK Brands)
July 22, 2019
Thank you for your feedback. We’re glad you're overall pleased with your Onelink Safe & Sound. If you have any additional questions or concerns, you can either reach us at reviews@firstalert.com or contact our Support team at 1-833-ONE-LINK (663-5465).
A Google user
October 19, 2018
So far I can honestly say this is the worst app for a device I have ever installed. I'm running Androids Oreo operating system and I completed installation successfully. System is constantly dropping connection with WiFi and location is by router. I thought user menu was okay and my credentials are not recognized when trying to sync up with Alexa. This is junk and Im buying a nest this weekend. I wished this device would have worked better. I liked it's aesthetics better but functionality is more important than anything. First Alert, go back to the drawing board again!
8 people found this review helpful
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First Alert (BRK Brands)
October 20, 2018
Hello, Thank you for your feedback. We're here to help. We would like to assist with the issues you are experiencing. Please email us with the best contact information and time to reach out to reviews@firstalert.com or reach out to our Customer Support team at 1-833-ONE-LINK (663-5465). We look forward to hearing from you.

What's new

Bug fixes and improvements.