
Bob
this app is useless. It displays calls from other units even though the slider is set to only see my unit's calls. The app has done this many many times. It gets better then starts happening again. The new call banner is still annoying. it covers up the call we were just sent to so I can't select it and read the info. I cant get to user settings to turn off notifications while off duty. The camera request slows down getting call info. No I'm not giving you all that access.
1 person found this review helpful
LocalityMedia
August 13, 2026
Thanks for your feedback on our app! We're always looking for ways to improve. Please email us at support@firstduehelp.zendesk.com or submit a ticket here https://support.firstduesizeup.com/hc/en-us so that our Support team can investigate this further. Thanks!

Sarah Beckman
- Flag inappropriate
- Show review history
For weeks now, the "Show closed dispatches on incident list" has been toggled ON, yet the incident list for my engine company shows zero closed calls. Today alone, there should be 7 closed incidents showing. Very frustrating. And I have reported this bug each day that it continues. What more can I do... It's odd because a year or more ago, it worked so much better..What happened....
LocalityMedia
September 9, 2026
Thanks for your feedback on our app! We're always looking for ways to improve. Please email us at support@firstduehelp.zendesk.com or submit a ticket here https://support.firstduesizeup.com/hc/en-us so that our Support team can investigate this further. Thanks!

Gary Laughter
- Flag inappropriate
- Show review history
Been having major issues with this app. Evertime I open the app it refers to a Bluetooth option has to have a name for dispatch. I don't have any options for Bluetooth so I tried the update, didn't work so Iuninstalled and reinstalled. Now I don't have any app or user settings, they're both gone so I can't make any setting changes. I'm forced to use this app at the FD I work at, I'm an admin on the web version so now the app is completely useless. Please fix or help!
LocalityMedia
August 21, 2026
Thanks for your feedback on our app! We're always looking for ways to improve. Please email us at support@firstduehelp.zendesk.com or submit a ticket here https://support.firstduesizeup.com/hc/en-us so that our Support team can investigate this further. Thanks!