
Jake Laurrell
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The only way I can get the app to stop giving me push notifications for dispatched calls is by blocking notifications completely through my Android settings. The settings in the app are set not to notify me of dispatches at all. There's also a ton of incomplete features that are hardly usable on mobile. Incident reports, for example. The schedule board is okay sometimes, but frequently displays the wrong information if you switch dates.
15 people found this review helpful
LocalityMedia
October 2, 2024
Thanks for your feedback on our app. We're always looking for ways to improve. We'll be glad to help you if you submit a support ticket to our Support Team. You can create a ticket at https://support.firstduesizeup.com/portal/en/newticket or by sending an email to support@firstduesizeup.zohodesk.com.

Steve Curran
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This is a horrible App. The FD platform itself is pretty good in terms of capability, but honestly I hate this App. The notification tones don't work correctly, they have a terrible selection of tones you can use, and the tones go off when I open the App. there's supposed to be a way to filter incident dispatch notifications so you can choose which dispatched calls you want to be notified about but it isn't working, and they tell me to clear the cache. laughable to say the least. Nope.
LocalityMedia
January 2, 2026
Thanks for your feedback on our app. We're always looking for ways to improve. We'll be glad to help you if you submit a support ticket to our Support Team. You can create a ticket at https://support.firstduesizeup.com/portal/en/newticket or by sending an email to support@firstduesizeup.zohodesk.com.

Michael B
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The app was working fine for a while, but now on my Pixel 8a, the app makes the dispatch noise at random times, especially when I open the app. Yes, I have the "Always Play Sound" setting off. I didn't change any settings from when it was working, and now it's acting up. Someone else with the same phone is having the same issue. Please fix this ASAP so my crew stops jumping and thinking we have a call every time I interact with this app.
7 people found this review helpful
LocalityMedia
August 25, 2025
Hello Michael, thanks for your feedback on our app. We're always looking for ways to improve. We'll gladly help you if you submit a support ticket to our Support Team. You can create a ticket at https://support.firstduesizeup.com/portal/en/newticket or by sending an email to support@firstduesizeup.zohodesk.com.