
m park
This morning around 7AMish, talked with Thad on 1 888 toll free to revive my account. I really appreciate his help. Kind, quick & professional. Thanks, FIB.

Sam Contorno
I've been a customer with FirstIB since the beginning in 2000. The recent changes to the app and web interface resulted in a minor loss of functionality. Accrued interest since the last statement is no longer available. When scheduling transfers, you can no longer choose for the transfers to stop after a certain number (e.g. monthly until 7 transfers are complete). Not a big deal in the grand scheme of things, but I used those functions.
4 people found this review helpful

Bethany Drury
I really like the new app for business banking. Mobile check deposit works well, the only exception being that the old business app would make the most often-used account the default while the new app always reverts back to a lesser-used account and I have to remember to change it back each time.