My FirstMedia

2.3
20.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features:

a) Manage your First ID profile

b) Check Billing Status and your Package Info

c) Find out your Current Network Area Condition

d) View Troubleshooting Guide (Selfcare) to fix most common problems

e) Make Payment Online

f) And Many more...


Recommended Specification for using My Firstmedia:

a) Android Version: Lollipop or later
b) RAM: 2 GB or bigger
c) Storage Disk: 8 GB or bigger
Updated on
Mar 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
20K reviews
Wafi Aslamardika Asfara
February 22, 2026
The internet connection itself are often poor. I was offered an upgrade, but after accepting, nothing changed—the speed remained the same. Currently, apps won't work properly and keep loading. I can't even complain, and the chat assistant won't load.
2 people found this review helpful
Sapiderman Lumpat
February 9, 2026
Retried installing it. Couldn't even on board. The continue button is behind my navigation buttons. Couldn't press anything. Brilliant.
11 people found this review helpful
Gerry Johan Franciscus
March 10, 2026
not working with my samsung z fold 7. it freezed. there is a bug in the app. I uninstalled it.
2 people found this review helpful

What’s new

First Media Joins XL Axiata!
We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services.
With the robust support of the XL Axiata network, you can look forward to:
Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity.

App support

About the developer
PT. LINK NET TBK
it.licensing@linknet.co.id
Centennial Tower Lt. 26 Unit D Jl. Jenderal Gatot Subroto Kav. 24-25 Kota Administrasi Jakarta Selatan DKI Jakarta 12930 Indonesia
+62 821-7610-3759

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