Jessica Green
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I find the ScotRail app to be the easiest train app to nagivate. I particularly find the 'Live Times' to be useful, and they tend to be very accurate, but the only issue is that your train disappears from the tracker after your stop has passed, which can be a pain when you want to know delayed arrival times. But all things considered, this app is fantastic.
3 people found this review helpful
James MacVicar
Buying tickets and checking times is fine but trying to renew a Club 50 membership is impossible. Why is this so difficult? After logging in, which is itself problematic, once you can find the Club 50 renewal link, it wants me to log in again and then does nothing. It's incredibly frustrating. If you want to force people to go online to do anything you need to make the digital process easy and it isn't.
3 people found this review helpful
Steven S
The 25th April update states: "We've listened to your feedback and have included a range of bug fixes and small feature improvements to make your overall experience smoother." Does limiting the number of "live times" journeys to 1 count as a bug fix or a feature improvement?
2 people found this review helpful